FAQ

Dr Pepper serves customers in the United States with free standard shipping on all orders. Customer support is available Monday to Friday, 9:00 AM–5:00 PM PDT. Contact us at hkim68058@gmail.com or (208) 877-7287. Return address: 325 Maple St, Idaho Falls, Idaho, 83402, United States.

Where do you ship? We ship only within the United States with free standard shipping on all orders.

How long does delivery take? Processing is 1–2 business days and transit is usually 4–6 business days.

Do you provide tracking? Yes, tracking is provided after shipment.

Can I return an order? Returns and exchanges are accepted within 30 days. Merchant-paid return shipping is provided for eligible returns.

When will I receive my refund? Refunds are sent to the original payment method within 5–10 business days after approval.